Shipping policy

Shipping Policy

We ship across Canada and internationally using trusted carriers like Canada Post, Purolator, UPS, and others. 

Processing Time

Please allow 1–7 business days to process your order before it ships.

Shipping Options Within Canada

Tracked shipping rates are calculated at checkout based on your location, package weight, and carrier. Delivery estimates refer to transit time after your order ships.

Shipping Adjustments

Occasionally, a technical or calculation issue may cause the shipping amount charged at checkout to be higher than the actual shipping cost. If this happens, we will refund the difference to your original payment method.

International Shipping:

Shipping rates are calculated at checkout based on the destination and order size. If no shipping options appear for your address, please contact us for a quote.

Free Local Pickup

Free pickup is available in Lewis Mountain, New Brunswick, near Salisbury. Choose local pickup at checkout or email us to arrange a time. Please wait until your order is confirmed ready before coming to collect it.

Questions?

We’re always happy to help…. email jacqueline@qualitycreations.ca with any shipping questions or special requests.