Politique de confidentialité
Privacy Policy
Last updated: April 2025
This Privacy Policy describes how Quality Creations (“we”, “our”, or “the site”) collects, uses, and shares your personal information when you visit or make a purchase from www.qualitycreations.ca.
What We Collect
1. Device Information
We collect data such as your browser, IP address, time zone, and information about how you browse the site.
Why: To load the site properly and help us improve the customer experience.
How: Automatically through cookies, log files, tags, and similar tech.
2. Order Information
When you place an order, we collect your name, billing and shipping address, email, phone number, and payment info.
Why: To process your order, arrange delivery, send confirmations, and prevent fraud.
3. Customer Support
If you contact us directly, we may collect your name, email, and any message you send.
Why: To help you with your questions or concerns.
Sharing Your Information
We share necessary information with service providers like:
- Shopify (our online store platform): Shopify’s Privacy Policy
- Payment processors (for secure transactions)
- Shipping services (to deliver your orders)
We may also share information when required by law.
Marketing & Advertising
We may use your data to send you emails about new products, sales, or updates—only if you’ve opted in. You can unsubscribe at any time by clicking the link in our emails.
We currently do not use third-party advertising platforms like Facebook Ads or Google Ads to track browsing or display targeted ads.
Cookies
We use cookies to:
- Keep your cart items saved
- Help our website run smoothly
- Track basic analytics
You can disable cookies in your browser settings, but parts of the site may not work as expected.
Your Rights
If you’re a resident of certain jurisdictions (like the EEA), you may have the right to:
- Access or correct your personal data
- Request deletion of your data
- Opt out of marketing at any time
To request changes or deletion of your personal information, email us at jacqueline@qualitycreations.ca.
Data Retention
We keep your information for our records unless you request that we delete it. For example, order data may be retained for tax or legal compliance.
Contact
Questions? Reach out to:
Quality Creations
Lewis Mountain, New Brunswick